Delivery services have been growing lately. The choice of vehicle for delivery is generally a motorcycle, for its freedom. Together with the growth of delivery services, the National University Hospital noted that bulk of the motorcycle crash victims they attend are delivery riders1.
There are a variety of factors that contribute to the dangers of riding:
- Riders need to work against time as customers expect their food to get there fast. This encourages reckless riding behaviors.
- Remuneration versions have two elements: an hourly wage and a per-trip incentive. According to this model, riders are most likely to speed to fulfil more orders so that they can earn more.
- The demographics of these riders are mostly young adults. Both youth and inexperience increase the probability of reckless riding.
Employers have very little control over dangers on the road, and the way their riders react to these threats, but there are countermeasures they can take to reduce risks. Work-related Traffic safety can be better managed when it is integrated into a corporation’s culture. As an example, a zero-tolerance against alcohol consumption in the company policy, reinforced with company rules and hefty penalties for criminals, will communicate a clear message to employees. Assessing the remuneration scheme to decrease the incentive for deliveries-per-trip and introduce incentives for safety performance will discourage reckless behaviors also.
Companies which employ their own shipping staff should make sure that besides cyclists using a valid motorcycle license, they need to be physically and mentally fit for your job. When outsourcing delivery service, companies will need to choose and evaluate contractors as carefully as they do when recruiting their own staff. Riders can acquire competence through training and experience. Some training aspects to consider are:
- Allow riders to familiarise themselves with the vehicle they will be using, especially if it is new to them e.g., 3-wheeled motorcycle.
- Teach defensive riding skills so that riders understand how to respond to other road users and potentially hazardous situations on the streets.
- Organize for retraining to refresh and upgrade skills, particularly if there are new technologies e.g., switching from a two-wheeled to three wheeled motorcycle. Additionally it is a means to reassess skills and maintain decent driving habits.
- Document records of training to track and maintain performance. workplace traffic control management singapore documents will provide insight to each worker’s riding habits and trends e.g., speeding, filtering between lanes etc.